What is a PMS?
A PMS (property management system) is the main system of a hotel: the room calendar, bookings, check-in and check-out, receipts and reports. A good PMS connects to Agoda, Booking.com, Trip.com and Airbnb so availability and rates match on every channel automatically, which stops overbookings.
How much does a PMS cost?
The cost has three parts. The prices below are Hotelnix fixed prices, with no commission on your bookings.
| Cost | Billing | Price from |
|---|---|---|
| PMS software (Smart Order PMS, 1–5 rooms) | Monthly | ฿899 |
| PMS setup + OTA connections | One-time | ฿2,990 |
| Hotel management (optional) | Monthly | ฿4,990 |
Bigger properties pay for the software by room count, and hostels by beds; quotes are free. Be careful with companies that take a percentage of your bookings: when your sales grow, so does what you pay.
How to choose a PMS (especially for guesthouses on Trip.com and Agoda)
- Two-way connections to Trip.com, Agoda, Booking.com and Airbnb, with instant availability updates
- Easy to use on a phone, so staff learn it quickly
- A clear monthly price with no percentage of your bookings
- A local team in Thailand that replies fast on LINE or WhatsApp
- Your data stays yours and you can move it if you leave
For guesthouses and small hotels that sell to Chinese travellers on Trip.com and also on Agoda, we recommend Smart Order PMS (DingDanDao), which is backed by investment from Trip.com and comes at a partner price through Hotelnix Thailand. We also set up any other PMS, such as Cloudbeds, Beds24 and Hotelier Guru.
See Smart Order PMS and the partner price →
Hotel POS and dashboard systems
Besides the PMS, hotels with a restaurant, café or minibar need a POS system that works reliably, and a dashboard that shows sales, occupancy and revenue on one screen. Most modern PMS have reports built in. We set up reports that are easy to read and send a monthly summary in our hotel management plans.
Hotelnix does not make its own software. We are the team that sets systems up and looks after them: we pick the right program for you, set up the PMS, POS, Wi-Fi and CCTV, and keep them running with our hotel IT support. See hotel IT support →
Switching in four steps
- Free advice Tell us your rooms and channels and we recommend the right system.
- Setup We set up rooms, rates and users and move your existing bookings.
- Connect OTAs and test We map rooms to Agoda, Booking.com, Trip.com and Airbnb and run test bookings.
- Train and go live We train your team in Thai or English and switch on.

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