Last updated: 2026-10-21
These terms are an agreement between you and Suwan Style Agency Co., Ltd (registration no. 0505561000263) when you use https://hotelnix.com or order our services.
1. Services
We provide technology and operations services for accommodation businesses, such as PMS setup, OTA connections, hotel management, websites and booking engines, and IT work. The scope of each package is as stated on the plan page or in your quote.
2. Orders and prices
Prices are shown in Thai baht (THB). Prices shown in other currencies are estimates only. An order is complete once we receive full payment. We may change prices without affecting orders already paid. Invoices and receipts state tax details as required by law.
3. Payment
You can pay by bank transfer, PromptPay or any online method we offer. Online payments are processed by a licensed payment provider under that provider’s own terms. We do not store your card details.
4. Your responsibilities
You provide accurate information, the access we need to your OTA accounts, systems or domain, and reasonable cooperation so the work can finish on time.
5. Third-party platforms
Our services involve third-party platforms such as Agoda, Booking.com, Trip.com, Airbnb, Traveloka, Cloudbeds and Smart Order PMS, which operate under their own terms. We do not control their availability, policies or changes.
6. Intellectual property
Content, designs and code we create for you belong to you once you have paid in full, except third-party software or templates, which stay under their owners’ licences.
7. Confidentiality
We keep the business information you give us confidential and use it only to deliver the service.
8. Limitation of liability
We do not guarantee any specific revenue or occupancy result. To the extent the law allows, our total liability for an order is limited to the amount you paid for that order.
9. Cancellation and refunds
As set out in our refund policy.
10. Governing law
These terms are governed by Thai law, and the competent courts in Chiang Mai have jurisdiction.
11. Changes
We may update these terms and will show the latest update date on this page.
12. Contact
Suwan Style Agency Co., Ltd
57 Moo 4, Nong Hoi Subdistrict, Mueang Chiang Mai District, Chiang Mai 50000, Thailand
Email: win@hotelnix.com · Phone: +66 88 651 2832
Hi, I am Nix 👋