Polisi ini dipaparkan dalam bahasa Inggeris. Versi bahasa Thai dan Inggeris ialah teks yang terpakai.
Kemas kini terakhir: 2026-10-21
This policy explains how Suwan Style Agency Co., Ltd (“we”) collects, uses and discloses your personal data when you use https://hotelnix.com and our services, in line with Thailand’s Personal Data Protection Act B.E. 2562 (PDPA).
1. Data we collect
- Name, email, phone number, company or property name
- Order details and messages you send through our contact forms or the AI chat assistant on our website
- Technical data such as IP address, browser and cookies
We do not store your payment card number. Online payments, where offered, are processed by a licensed payment provider on that provider’s own payment page.
2. Why we use it
- To process orders and deliver services
- To reply about quotes and support requests
- To issue invoices and receipts and meet accounting and tax rules
- To improve the website and prevent fraud
3. Legal bases
Performance of a contract, consent, our legitimate interests, and legal obligations, as applicable.
4. Who we share it with
Only as needed: our payment provider (Xendit), hosting and email providers, platform partners required to deliver the service (such as PMS or OTA systems), and authorities where the law requires. We do not sell your personal data.
5. Retention
We keep data only as long as needed for the purposes above. Accounting records are kept for at least five years as required by law. AI chat conversations are deleted automatically after 90 days. Please do not send sensitive data such as card numbers or passwords in the chat.
6. Your rights
You may request access and a copy, correction, deletion, restriction, objection, portability, and withdraw consent, and you may complain to the Personal Data Protection Committee. Contact us using the details below.
7. Cookies
We use essential cookies (for example to remember your language and currency, and to secure forms) and may use aggregate analytics. You can disable cookies in your browser, but parts of the site may stop working.
8. Security
We use HTTPS and limit data access to people who need it.
9. Changes
We may update this policy from time to time and will show the latest update date on this page.
10. Contact
Suwan Style Agency Co., Ltd (Registration no. 0505561000263)
57 Moo 4, Nong Hoi Subdistrict, Mueang Chiang Mai District, Chiang Mai 50000, Thailand
Email: win@hotelnix.com · Phone: +66 88 651 2832
Hai, saya Nix 👋